Technical Support, ( Khmer / English / Chinese ). Phnom Penh

SingMeng Telemedia Cambodia
No.29, Street 592, Sangkat Boeung Kak II, Khan Toul kok, Phnom Penh
pok.bunly@smtelemedia.com
Urgent
Job ID 43351 Function Tradesman/Technical/Maintenance/QC/QA
Hiring 2 Term Full Time
Salary Negotiate Qualification Master Degree
Career Level Experience Year of Exp. 2
Sex Male / Female Age ~
Language Khmer / English / Chinese Location Phnom Penh
Publish Date Nov. 14, 2020 Closing Date Dec. 15, 2020
Job Qualifications
❖At least 2 or 3-year experience.
❖Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
❖Problem solving skills and strong customer focus
❖Good communication in Khmer and English
Job Responsibilities
❖Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
❖Accommodates client disabilities by recommending devices and techniques.
❖Maintains client confidence and protects operations by keeping information confidential.
❖Contributes to team effort by accomplishing related results as needed.
❖Provide support, including procedural documentation and relevant reports.
❖Walk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
❖Rapidly establish a good working relationship with customers and other professionals, such as software developers
❖Conduct electrical safety checks on computer equipment.
❖Other tasks from manager